Can no longer login to otrs

[jhag]

Hi,

We are no longer able to login to our OTRS system (agents and customers). It was working fine before the weekend.

The Apache log:

Code: Select all

ERROR: OTRS-CGI-10 Perl: 5.14.2 OS: linux Time: Mon Oct 14 13:04:58 2013

 Message: First bind failed! 80090308: LdapErr: DSID-0C0903A9, comment: AcceptSecurityContext error, data 532, v1db1

 RemoteAddress: 192.168.26.12
 RequestURI: /otrs/index.pl

 Traceback (11405):
   Module: Kernel::System::Auth::LDAP::Auth (OTRS 3.2.10) Line: 182
   Module: Kernel::System::Auth::Auth (OTRS 3.2.10) Line: 186
   Module: Kernel::System::Web::InterfaceAgent::Run (OTRS 3.2.10) Line: 201
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 41
   Module: (eval) (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::run (v1.99) Line: 204
   Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170
   Module: ModPerl::Registry::handler (v1.99) Line: 31

I googled "Message: First bind failed! 80090308: LdapErr: DSID-0C0903A9, comment: AcceptSecurityContext error, data 532, v1db1" witch tells me the password has expired. But we login with LDAP.

Thanks in advance /Joakim

[jojo]

the password of the bind user in your config is expired

[jhag]

the password of the bind user in your config is expired

Thank You so much! Have a nice day!!

/Joakim