SysConfig Part for Article Submenu???

[rkuconform]

hi,

We have configured a article free text field (ArticleFreeText1) in OTRS 3.0.22. The field is designed as a drop-down menu.
I would like to let all OTRS masks called from the menu having the correct option is already selected.
I would like to implement a parameter in the URL.
This works for all points in the main menu of a ticket wonderful by configuring the following sysconfig "Ticket -> Frontend::Agent::Ticket::MenuModule" with customizing the Option for 'Link'.
For example for Notes:
Action=AgentTicketNote;TicketID=$QData{"TicketID"};ArticleFreeText1=ValueABC

!BUT!

Where can I find the same options for the menu items that are not above the tickets, but on each
article item?
So explicitly the options 'Forward', 'split', 'answer'

(Accessed here are the modules AgentTicketForward, AgentTicketCompose, AgentTicketPhone, but all work properly, )

Please help me.

System information:
OTRS 3.0.22
ITSM 3.0.5


P.S.: Sorry for my bad english my native language is german.

[rkuconform]

Nobody?

[crythias]

Even if this was in German, which I do not speak, but probably could translate, I still don't know what you want to accomplish. Can you reword the question into one sentence?

If possible, also show what you want to happen, what you've tried to do, what happens when you try to do that, and why it doesn't do what you want to do?

[reneeb]

A few menu items are hardcoded in the Perl module (Kernel/Modules/AgentTicketZoom.pm). You have to change the link there...

[nd0]

... and if I want to add a new link/action? Has it to be done there, too?

Where is "there"? I'm not able to find the code