Gate way error while creating new agent

sathisha · Post by **sathisha** » 21 Oct 2013, 05:17

Hi,
I Installed OTRS 3.2.11 on Centos and able to login, upload the packages.I am getting error "Gateway Time out error" while creating "New Agent" or "Customer"

The error is appearing as on Sys Log:
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[Thu Oct 17 22:14:58 2013] [warn] [client 192.168.11.1] Timeout waiting for output from CGI script /opt/otrs/bin/cgi-bin/index.pl, referer: http://localhost:9002/otrs/index.pl?Act ... action=Add
[Thu Oct 17 22:18:31 2013] [warn] [client 192.168.11.1] Timeout waiting for output from CGI script /opt/otrs/bin/cgi-bin/index.pl, referer: http://localhost:9002/otrs/index.pl?Act ... =1;Search=
[Thu Oct 17 22:18:31 2013] [error] [client 192.168.11.1] Script timed out before returning headers: index.pl, referer: http://localhost:9002/otrs/index.pl?Act ... =1;Search=