Comment text box

Moderator: crythias

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MarcoPBC
Znuny newbie
Posts: 28
Joined: 17 Oct 2013, 16:21
Znuny Version: OTRS 3.3
Real Name: Marco Cruz

Comment text box

Post by MarcoPBC »

Hi,

When we go to "Administration"->"Clients" when we choose a client to see its content or when we add a new client the field "comment" is small in terms of visualization text box.
Is possible to enlarge the text box so we can see better the information that we put there?

Regards,
MarcoPBC
Znuny newbie
Posts: 28
Joined: 17 Oct 2013, 16:21
Znuny Version: OTRS 3.3
Real Name: Marco Cruz

Re: Comment text box

Post by MarcoPBC »

Can someone give me a tip?

Regards,
yuri0001
Znuny superhero
Posts: 630
Joined: 17 Mar 2011, 14:40
Znuny Version: 5.0.6
Real Name: Yuri Kolesnikov
Location: Russia

Re: Comment text box

Post by yuri0001 »

http://doc.otrs.org/3.1/en/html/custome ... omer-table - Customizing the customer_user table in the OTRS DB - add your own field with large dimensions
Best regards Yuri Kolesnikov
OTRS 5.0.14, ITSM 5.0.14
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OTRS 5.0.14, ITSM 5.0.14(test)
crythias
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Joined: 04 May 2010, 18:38
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Re: Comment text box

Post by crythias »

The display field is automatically generated as a "input type="text"". Certainly you can adjust CSS to make the field longer, but to make it multi-line, it needs to be a textarea and you might be able to accomplish this with some jquery/javascript but it would need to run after the page loads. (edit the .dtl)
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