Kundenanmeldung über ldap will nich

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InfoSeeker
Znuny newbie
Posts: 3
Joined: 20 Jun 2008, 11:43

Kundenanmeldung über ldap will nich

Post by InfoSeeker »

Hallo erst mal,

...nach ein paar Tagen rumgefrickel funkioniert meine Kundenanmeldung über ldap immer noch nicht :x . Mir fällt auch nichts mehr ein. Vielleicht kann jemand helfen...?
Hier mal meine Config.pm:

Code: Select all

# ---------------------------------------------------- #
      # Customer Authentifizirung via LDAP                   #
      # ---------------------------------------------------- #
        $Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';
        $Self->{'Customer::AuthModule::LDAP::Host'} = 'ad.domain.de';
        $Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'dc=domain,dc=de';
        $Self->{'Customer::AuthModule::LDAP::UID'} = 'sAMAccountName';
        $Self->{'Customer::AuthModule::LDAP::GroupDN'} = 'CN=AW_Otrs_Kunde,OU=Gruppen,DC=domain,DC=de';
        $Self->{'Customer::AuthModule::LDAP::AccessAttr'} = 'member';
        $Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'CN=OTRS Reader,CN=Users,DC=domain,DC=de';
        $Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = '******';

        # ---------------------------------------------------- #
        # customer Auth                                        #
        # ---------------------------------------------------- #
        # CustomerUser
        # (customer user ldap backend and settings)
          $Self->{CustomerUser} = {
          Module => 'Kernel::System::CustomerUser::LDAP',
          Params => {
                # ldap host
                Host => 'AD.domain.de',
                # ldap base dn
                BaseDN => 'dc=domain, dc=de',
                # search scope (one|sub)
                SSCOPE => 'sub',
                UserDN => 'CN=OTRS Reader,CN=Users,DC=domain,DC=de',
                UserPw => '****',
                AlwaysFilter => '',
                SourceCharset => 'utf-8',
                DestCharset => 'iso-8859-1',
                },
        # customer uniq id
        CustomerKey => 'sAMAccountName',
        # customer #
        CustomerID => 'mail',
        CustomerUserListFields => ['sAMAccountName', 'cn', 'mail'],
        CustomerUserSearchFields => ['sAMAccountName', 'cn', 'mail'],
        CustomerUserSearchPrefix => '',
        CustomerUserSearchSuffix => '*',
        CustomerUserSearchListLimit => 250,
        CustomerUserPostMasterSearchFields => ['mail'],
        CustomerUserNameFields => ['givenname', 'sn'],
        Map => [
        # note: Login, Email and CustomerID needed!
        # var, frontend, storage, shown, required, storage-type
                #[ 'UserSalutation', 'Title', 'title', 1, 0, 'var' ],
                [ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var' ],
                [ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ],
                [ 'UserLogin', 'Login', 'sAMAccountName', 1, 1, 'var' ],
                [ 'UserEmail', 'Email', 'mail', 1, 1, 'var' ],
                [ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var' ],
                [ 'UserPhone', 'Phone', 'telephonenumber', 1, 0, 'var' ],
                #[ 'UserAddress', 'Address', 'postaladdress', 1, 0, 'var' ],
                #[ 'UserComment', 'Comment', 'description', 1, 0, 'var' ],
                ],
        };
        
Grüße
Hannes
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Kundenanmeldung über ldap will nich

Post by jojo »

Fehlermeldung?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
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InfoSeeker
Znuny newbie
Posts: 3
Joined: 20 Jun 2008, 11:43

Kundenanmeldung über ldap will nich

Post by InfoSeeker »

Fehler:

[Tue Jun 24 14:44:19 2008][Notice][Kernel::System::CustomerAuth::LDAP::Auth] CustomerUser: customer@domain.de authentification failed, no LDAP entry found!BaseDN='dc=domain,dc=de', Filter='(sAMAccountName=customer@domain.de)', (REMOTE_ADDR: IP)

...als Agent im Agent-Backend klappts; bin auch in den jeweiligen Gruppen
Danke für die schnelle Reaktion :D
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