Download Attachments Error

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kalyana1315
Znuny expert
Posts: 171
Joined: 24 Apr 2013, 12:29
Znuny Version: OTRS3.3
Real Name: kalyanachakravarthy M P
Company: TATA Technologies
Location: Pune,India
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Download Attachments Error

Post by kalyana1315 »

Hi,

agent view and customer view on click attachment file is asking username and password?

log error:
[Error][Kernel::System::Ticket::new][233] Module Kernel/System/Ticket/Custom.pm not found!

how avoid username and password ???


please any update ....
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