Control Access to Skins

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wipeout_630
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Posts: 32
Joined: 19 Apr 2011, 23:27
Znuny Version: 3.3.1
Real Name: Nathan Unsworth
Company: CSS Corp
Location: Salt Lake City, Utah
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Control Access to Skins

Post by wipeout_630 »

I have build several Skins for different agent groups. Is there a way to control access to the skins? I tried using the Group key in a custom skin config but other groups are still able to select the skin.

Code: Select all

<?xml version="1.0" encoding="utf-8" ?>
<otrs_config version="1.0" init="Framework">
<ConfigItem Name="Loader::Agent::Skin###100-customer_support" Required="0" Valid="1">
<Description Translatable="1">Customer support skin.</Description>
<Group>Framework</Group>
<SubGroup>Frontend::Agent</SubGroup>
<Setting>
<Hash>
<Item Key="InternalName">customer_support</Item>
<Item Key="VisibleName">Customer Support</Item>
<Item Key="Description">Customer Support agent skin.</Item>
<Item Key="HomePage">www.example.com</Item>
<Item Key="Group">customer_support</Item>
</Hash>
</Setting>
</ConfigItem>
</otrs_config>
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