version 3.3.1 bug

[gbraeckmans]

Hi,

Today I upgraded to version 3.3.1 from version 3.2.9. Everything went well until I tried to reply to a ticket. This did not work. I did not have the option to reply.
So I wanted to create a response but this is now called a template. When I tried to create a new template, I got the error "[SQL Server]Invalid column name 'template_type'". Indeed, when I look at this table on my SQL server, this field does not exist.
This stops my from replying to a ticket which is a basic thing to do I would expect.

PS: I did run the database upgrade script.

Regards,

Guy

[eyezen]

I am experiencing the exact same issue

3.2.1 to 3.3.1

[gbraeckmans]

Found the problem. I forgot 1 step in the upgrade process. I needed to run the DBUpdate-to-3.3.pl script as well as the DB server upgrade script. After running the perl script, all was OK.