Establish a relationship between Queue and Services?

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Garik
Znuny newbie
Posts: 25
Joined: 14 Nov 2013, 08:23
Znuny Version: 3.3.1
Real Name: KH
Company: ABTJ

Establish a relationship between Queue and Services?

Post by Garik »

Hello All,

How can I establish a relationship between Queue and Services? I would
like customers to select a Queue on the "TO:" field when they are
creating a ticket and that the "Service" field be updated to show only
services handled by that particular Queue.
crythias
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Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
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Re: Establish a relationship between Queue and Services?

Post by crythias »

OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
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