Hello All,
How can I establish a relationship between Queue and Services? I would
like customers to select a Queue on the "TO:" field when they are
creating a ticket and that the "Service" field be updated to show only
services handled by that particular Queue.
Establish a relationship between Queue and Services?
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Re: Establish a relationship between Queue and Services?
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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