Hi,
I have created a custom link "ABC" for AgentTicketZoom. Now I want to show this link on AgentTicketZoom only when the opened ticket has a particular ticket type "xyz". Where should I write code about this?
Thanks & Regards,
Gaurav
Show custom link on AgentTicketZoom
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crythias
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Re: Show custom link on AgentTicketZoom
javascript in the appropriate dtl
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GMunjal
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Re: Show custom link on AgentTicketZoom
Do I need to add javascript code in AgentTicketZoom.dtl for this?
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GMunjal
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Re: Show custom link on AgentTicketZoom
Hi,
Can someone tell me how can I do this?
Thanks!
Gaurav
Can someone tell me how can I do this?
Thanks!
Gaurav
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crythias
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Re: Show custom link on AgentTicketZoom
GMunjal wrote:I have created a custom link "ABC" for AgentTicketZoom. Now I want to show this link on AgentTicketZoom only when the opened ticket has a particular ticket type "xyz". Where should I write code about this?
crythias wrote:javascript in the appropriate dtl
I didn't respond because I thought the answer was obvious.GMunjal wrote:Do I need to add javascript code in AgentTicketZoom.dtl for this?
Apparently not.
Did you try it? Did it work? Did it not work? What worked? What didn't? Do you need someone to type the code for you?
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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