Hi all,
after upgrade from otrs 3.1.10 and ITSM 3.1.10 to otrs 3.2.12 and ITSM 3.2.9 in the customer web interface doesn't appear anymore the new ticket option from dropdown selection list of ticket.
No error found in the logs.
Any suggestion ?
Thanks
customer interface daesn't allow create new ticket
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reneeb
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Re: customer interface daesn't allow create new ticket
Reset the SysConfig options in Frontend::Customer::ModuleRegistration
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cuoccio
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Re: customer interface daesn't allow create new ticket
reneeb wrote:Reset the SysConfig options in Frontend::Customer::ModuleRegistration
thanks reneeb. The problem was solved.