customer created New Ticket same as FAQ subject that ticket how can auto closing ?? . other wise that ticket notification will display this ticket is FAQ ..
new ticket =FAQ --> Auto close?????
FAQ? Possible solution? auto Closing the ticket??
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kalyana1315
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FAQ? Possible solution? auto Closing the ticket??
Hi,
customer created New Ticket same as FAQ subject that ticket how can auto closing ?? . other wise that ticket notification will display this ticket is FAQ ..
new ticket =FAQ --> Auto close?????
customer created New Ticket same as FAQ subject that ticket how can auto closing ?? . other wise that ticket notification will display this ticket is FAQ ..
new ticket =FAQ --> Auto close?????