I am able to see all of the expanded articles in an internal ticket with this setting:
Ticket::Frontend::ZoomExpand:
This shows all articles to a ticket in the ZoomView without selecting which article to show.
Am I able to accomplish this in the customer tickets? Is there a setting that makes the customer view of the tickets expand without having to select the article?
I have searched the forums and found a similar question, but an answer was never provided.
viewtopic.php?f=62&t=20655&p=81773&hili ... oom#p81773
Thanks!
Customer Ticket Zoom Expand
Moderator: crythias
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BravoStore
- Znuny newbie
- Posts: 14
- Joined: 22 Aug 2013, 19:18
- Znuny Version: 2.4.15
- Real Name: Charles Dickstein
- Company: Bravo Store Systems
Customer Ticket Zoom Expand
CentOS Release 6.4
Kernel Linux 2.6.32
Gnome 2.28.2
OTRS 2.4.15
Kernel Linux 2.6.32
Gnome 2.28.2
OTRS 2.4.15
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crythias
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- Znuny Version: 5.0.x
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Re: Customer Ticket Zoom Expand
I can confirm this exists in 3.0+
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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