HI
In otrs 3.2.x i added two rows to New Tickets and Open Tickets / Need to be answered on the dashboard.
Those two rows where qeue and owner
But i cant figer out what i do have to change to AgentDashboardTicketGeneric.dtl.
Does some one know how to do this in 3.3.x ?
add rows
Moderator: crythias
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Re: add rows
I hear tell this is add columns? I believe it's now a feature
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: add rows
How can i do this ?crythias wrote:I hear tell this is add columns? I believe it's now a feature
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- Moderator
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Re: add rows
There's a gear (hidden until hover?) in the upper right corner of the applet/box. Click and drag fields from left to right.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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