CustomerID <--> Groups

Moderator: crythias

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pgoel
Znuny newbie
Posts: 8
Joined: 08 Nov 2013, 19:04
Znuny Version: 3.2.11
Real Name: Prateek

CustomerID <--> Groups

Post by pgoel »

There is so much talk about this topic but I can't find the solution.

(Scenario)
Today I added a group.
I have 100 companies total and 50 companies should be in this group
I don't want to go to every customer of that company and then assign them to this group.
Is there a shorter way?

Thanks.
crythias
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Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
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Re: CustomerID <--> Groups

Post by crythias »

What's your business case purpose of assigning customers to groups?

If it's for queues, Don't use customer based queues. You won't even have asked this question.
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