Hi
I am trying to upgrade KIX4OTRS to 5.1.1 and I am getting the following error:
Core.Agent.Dashboard is undefined
(?)()@http://172.16.0.175/otrs/index.pl?Actio ... board:4203
TargetNS.Ready/<@http://172.16.0.175/otrs-web/js/js-cach ... 5aa.js:301
._Deferred/e.resolveWith@http://172.16.0.175/otrs-web/js/js-cach ... f5aa.js:33
.ready@http://172.16.0.175/otrs-web/js/js-cach ... f5aa.js:33
C@http://172.16.0.175/otrs-web/js/js-cach ... f5aa.js:33
I am running on FreeBSD, OTRS v3.2.9
Any ideas??
Thanks
Neil
KIX4OTRS 5.1.1 Update error
Moderator: crythias
-
crythias
- Moderator
- Posts: 10170
- Joined: 04 May 2010, 18:38
- Znuny Version: 5.0.x
- Location: SouthWest Florida, USA
- Contact:
Re: KIX4OTRS 5.1.1 Update error
Talk to the vendor of KIX4OTRS.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
-
reneeb
- Znuny guru
- Posts: 5018
- Joined: 13 Mar 2011, 09:54
- Znuny Version: 6.0.x
- Real Name: Renée Bäcker
- Company: Perl-Services.de
- Contact:
Re: KIX4OTRS 5.1.1 Update error
Try to reset the sysconfig option for Frontend::Module###AgentDashboard
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
-
nsbrady
- Znuny newbie
- Posts: 4
- Joined: 18 Oct 2013, 12:55
- Znuny Version: 3.2.9
- Real Name: Neil Brady
- Company: Gconnect
Re: KIX4OTRS 5.1.1 Update error
Thanks for this, seems to have done the trick. Just need to workout what the extra modules do and why they are causing the issues...reneeb wrote:Try to reset the sysconfig option for Frontend::Module###AgentDashboard