Hi all,
reading here and there I've seen that it should be possible to enhance the log (as far as I know the apache error log) with more valuable information, for debug purpose. I've seen several posts about the topic but they concern older OTRS versions. Also SysConfig parameters seem to not concern this matter (Frontend::DebugMode activates RTL functionality but I really don't care about left-to-right languages). Other posts suggest to activate debugging on different files (Ticket.pm, DB.pm, ...).
At the end... which is the preferred/proper way to activate a lower logging level? I'm especially interested on debugging ACL. I hope this can be done in some way.
Thanks in advance,
Luca
Debug Mode for detailed log (ACLs)
Moderator: crythias
Debug Mode for detailed log (ACLs)
OTRS 3.3.3 - Ubuntu server 12.04 - MySQL
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Re: Debug Mode for detailed log (ACLs)
Add log entries where you're interested to get logs?dolfiz wrote:which is the preferred/proper way to activate a lower logging level?
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Re: Debug Mode for detailed log (ACLs)
Ahah! Of course! Something like:crythias wrote:Add log entries where you're interested to get logs?dolfiz wrote:which is the preferred/proper way to activate a lower logging level?
A: Can OTRS do this or that?
B: Yes, it can, if you do it yourself

Jokes aside, I guess that what you are saying is that OTRS does not have more verbose logging levels, is it? Honestly, it seems really unusual

EDIT:
I think that this topic (http://lists.otrs.org/pipermail/otrs/20 ... 40193.html) could be of some help. I'll try it...
OTRS 3.3.3 - Ubuntu server 12.04 - MySQL