iFrame Dashboard widget not working properly

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xax0
Znuny newbie
Posts: 41
Joined: 01 Nov 2013, 10:46
Znuny Version: 3.3 beta4

iFrame Dashboard widget not working properly

Post by xax0 »

Hello there, I was thinking whether someone made the iFrame dashboard widget working?
I am trying to display a web page (knowledge base of a vendor) on the dashboard but without success.

thank you in advance!
OTRS 3.3.6 with ITSM 3.3.6 running on CentOS 6.4, PostgreSQL 9.x
jojo
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Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
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Re: iFrame Dashboard widget not working properly

Post by jojo »

works like a charm for me. But without posting any errors you had nobody would be able to help you
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
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xax0
Znuny newbie
Posts: 41
Joined: 01 Nov 2013, 10:46
Znuny Version: 3.3 beta4

Re: iFrame Dashboard widget not working properly

Post by xax0 »

no errors at all, just shows a blank page... that's it.

for example, i want to display the following site: kc.mcafee.com and it shows me just a blank widget. take a look at the screenshot and my settings
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OTRS 3.3.6 with ITSM 3.3.6 running on CentOS 6.4, PostgreSQL 9.x
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: iFrame Dashboard widget not working properly

Post by jojo »

Works for me
Framework_-__Frontend__Agent__Dashboard_-_SysConfig_-_Admin_-_OTRS.png
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"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
xax0
Znuny newbie
Posts: 41
Joined: 01 Nov 2013, 10:46
Znuny Version: 3.3 beta4

Re: iFrame Dashboard widget not working properly

Post by xax0 »

Then may be its the firewall who is blocking it?

I'll try to alter with the settings on the FW. Thanks.
OTRS 3.3.6 with ITSM 3.3.6 running on CentOS 6.4, PostgreSQL 9.x
xax0
Znuny newbie
Posts: 41
Joined: 01 Nov 2013, 10:46
Znuny Version: 3.3 beta4

Re: iFrame Dashboard widget not working properly

Post by xax0 »

OK, all solved. PEBKAC issue (Problem Exists Between Keyboard And Chair) it was my firewall which was blocking internet access from the box.
OTRS 3.3.6 with ITSM 3.3.6 running on CentOS 6.4, PostgreSQL 9.x
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