hey,
is there a way to link customer companies with queues?
link "customer companies" with "queues"
Moderator: crythias
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crythias
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Re: link "customer companies" with "queues"
Don't use customer based queues: viewtopic.php?f=53&t=16064
However, if you have dedicated agent(s) for a customer, you may choose to use ACL to filter.
However, if you have dedicated agent(s) for a customer, you may choose to use ACL to filter.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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