SSO implementation

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Pranali
Znuny newbie
Posts: 18
Joined: 24 Feb 2014, 06:44
Znuny Version: 3.3.4

SSO implementation

Post by Pranali »

Hi All ,

I trying to implement SSO in ubuntu integrating with AD .

I referred this below link

http://wiki.otterhub.org/index.php?titl ... ith_Apache

now i m getting an error

[Thu Feb 27 13:07:37 2014] [notice] caught SIGTERM, shutting down
[Thu Feb 27 15:47:37 2014] [notice] Apache/2.2.22 (Ubuntu) mod_perl/2.0.5 Perl/v5.14.2 configured -- resuming normal operations
[Thu Feb 27 15:48:04 2014] [error] Bad/Missing NTLM/Basic Authorization Header for /otrs/index.pl
[Thu Feb 27 15:50:11 2014] [error] Connect to SMB Server failed (pdc = 10.0.0.1 bdc = 10.0.0.2 domain = domain.com error = -11/0) for /otrs/index.pl
[Thu Feb 27 15:50:11 2014] [error] Cannot get nonce
[Thu Feb 27 15:50:45 2014] [error] Bad/Missing NTLM/Basic Authorization Header for /otrs/index.pl

Please help me .

Thanks in Advance
Last edited by Pranali on 28 Feb 2014, 05:43, edited 1 time in total.
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wurzel
Znuny guru
Posts: 3273
Joined: 08 Jul 2010, 22:25
Znuny Version: x.x.x
Real Name: Florian

Re: SSO implementation

Post by wurzel »

Hi,

i think the HowTo is not complete. If I refer to this http://blog.hallowelt.biz/wp-content/up ... erb_v3.pdf
there is much more work to do. :(

Never got this running on my system(s) :(

Florian
OTRS 2025 SILVER (Prod)
OTRS 2025 auf Debian 12 (Test)
Znuny 7.x latest version testing auf Debian 12

-- Ich beantworte keine Forums-Fragen PN - No PN please

I won't answer to unfriendly users any more. A greeting and regards are just polite.
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Pranali
Znuny newbie
Posts: 18
Joined: 24 Feb 2014, 06:44
Znuny Version: 3.3.4

Re: SSO implementation

Post by Pranali »

When i m trying to log in i m getting Credential window , but after logins , i m getting 500 internal server error.
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reneeb
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Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
Contact:
Contact reneeb

Re: SSO implementation

Post by reneeb »

What do the webserver and OTRS logs say?
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
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Pranali
Znuny newbie
Posts: 18
Joined: 24 Feb 2014, 06:44
Znuny Version: 3.3.4

Re: SSO implementation

Post by Pranali »

These are the errors i m getting

[7337] AuthenNTLM: Got: 78 84 76 77 83 83 80 0 1 0 0 0 7 130 8 162 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 6 0 113 23 0 0 0 15
[7337] AuthenNTLM: protocol=NTLMSSP, type=1, flags1=7(NEGOTIATE_UNICODE,NEGOTIATE_OEM,REQUEST_TARGET), flags2=130(NEGOTIATE_ALWAYS_SIGN,NEGOTIATE_NTLM), domain length=0, domain offset=0, host length=0, host offset=0, host=, domain=
[7337] handler type == 1
[7337] AuthenNTLM: Connect to pdc = WIN-HGF9I4YYFWQ bdc = domain = Domain
[7337] AuthenNTLM: enter lock
[7337] AuthenNTLM: verify handle smbhandle == 0
[Fri Feb 28 15:51:23 2014] [error] Connect to SMB Server failed (pdc = WIN-HGF9I4YYFWQ bdc = domain = Domain error = -11/0) for /otrs/index.pl
[7337] AuthenNTLM: leave lock
[Fri Feb 28 15:51:23 2014] [error] Cannot get nonce
[Fri Feb 28 15:51:23 2014] [crit] [client 192.168.1.90] configuration error: couldn't check user. Check your authn provider!: /otrs/index.pl

what i m missing here?

please help
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