otrs 3.3.4 AgentTicketOverviewSmall.dtl

shailesh · Post by **shailesh** » 27 Feb 2014, 09:10

Hi

my otrs version is 3.4.4 I use ITSMDueDate and TicketFreeTime6 as a dynamic field for ticket module I want to publish and sorting feature on these fileds in AgentTicketOverviewSmall.dtl page after age column but it's not visible here ....

I already enable these two fields from sysconfig

below is the code of AgentTicketOverviewSmall.dtl file; please tell me where I am making mistake

Code: Select all

<!-- dtl:block:OverviewNavBarPageDynamicField -->
<!-- dtl:block:GeneralOverviewHeader -->
# example of how to use fixed dynamic field blocks for customizations
# Note: ITSMDueDate and TicketFreeTime6 are the names of the fields and had to be replaced with the actual
# field names
<!-- dtl:block:OverviewNavBarPageDynamicField_ITSMDueDate -->
                    <th class="DynamicField Last $QData{"CSS"}">
<!-- dtl:block:OverviewNavBarPageDynamicField_ITSMDueDate_Sortable -->
                        <a name="OverviewControl" href="$Env{"Baselink"}Action=$Env{"Action"};$Data{"LinkSort"};SortBy=DynamicField_$LQData{"DynamicFieldName"};OrderBy=$LQData{"OrderBy"}">$Text{"$Data{"Label"}"}</a>
<!-- dtl:block:OverviewNavBarPageDynamicField_ITSMDueDate_Sortable -->
<!-- dtl:block:OverviewNavBarPageDynamicField_ITSMDueDate_NotSortable -->
                        <span class="Gray" title="$Data{"Title"}">$Text{"$Data{"Label"}"}</span>
<!-- dtl:block:OverviewNavBarPageDynamicField_ITSMDueDate_NotSortable -->
<!-- dtl:block:OverviewNavBarPageDynamicField_ITSMDueDate_FiltrableSortable -->
                        <a href="#" class="ColumnSettingsTrigger" title="$Data{"FilterTitle"}">
                            <i class="icon-filter"></i>
                        </a>
                        <div class="ColumnSettingsContainer DontPrint">
                            <div class="ColumnSettingsBox">
                                $Data{"ColumnFilterStrg"}
                            </div>
                        </div>
                        <a name="OverviewControl" href="$Env{"Baselink"}Action=$Env{"Action"};$Data{"LinkSort"};SortBy=DynamicField_$LQData{"DynamicFieldName"};OrderBy=$LQData{"OrderBy"}" title="$Data{"Title"}">$QData{"Label"}</a>
<!-- dtl:block:OverviewNavBarPageDynamicField_ITSMDueDate_FiltrableSortable -->
<!-- dtl:block:OverviewNavBarPageDynamicField_ITSMDueDate_FiltrableNotSortable -->
                        <a href="#" class="ColumnSettingsTrigger" title="$Data{"FilterTitle"}">
                            <i class="icon-filter"></i>
                        </a>
                        <div class="ColumnSettingsContainer DontPrint">
                            <div class="ColumnSettingsBox">
                                $Data{"ColumnFilterStrg"}
                            </div>
                        </div>
                        <span class="Gray" title="$Data{"Title"}">$QData{"Label"}</span>
<!-- dtl:block:OverviewNavBarPageDynamicField_ITSMDueDate_FiltrableNotSortable -->
                    </th>
<!-- dtl:block:OverviewNavBarPageDynamicField_ITSMDueDate -->
<!-- dtl:block:OverviewNavBarPageDynamicField_TicketFreeTime6 -->
                    <th class="DynamicField Last $QData{"CSS"}">
<!-- dtl:block:OverviewNavBarPageDynamicField_TicketFreeTime6_Sortable -->
                        <a name="OverviewControl" href="$Env{"Baselink"}Action=$Env{"Action"};$Data{"LinkSort"};SortBy=DynamicField_$LQData{"DynamicFieldName"};OrderBy=$LQData{"OrderBy"}">$Text{"$Data{"Label"}"}</a>
<!-- dtl:block:OverviewNavBarPageDynamicField_TicketFreeTime6_Sortable -->
<!-- dtl:block:OverviewNavBarPageDynamicField_TicketFreeTime6_NotSortable -->
                        <span class="Gray" title="$Data{"Title"}">$Text{"$Data{"Label"}"}</span>
<!-- dtl:block:OverviewNavBarPageDynamicField_TicketFreeTime6_NotSortable -->
<!-- dtl:block:OverviewNavBarPageDynamicField_TicketFreeTime6_FiltrableSortable -->
                        <a href="#" class="ColumnSettingsTrigger" title="$Data{"FilterTitle"}">
                            <i class="icon-filter"></i>
                        </a>
                        <div class="ColumnSettingsContainer DontPrint">
                            <div class="ColumnSettingsBox">
                                $Data{"ColumnFilterStrg"}
                            </div>
                        </div>
                        <a name="OverviewControl" href="$Env{"Baselink"}Action=$Env{"Action"};$Data{"LinkSort"};SortBy=DynamicField_$LQData{"DynamicFieldName"};OrderBy=$LQData{"OrderBy"}" title="$Data{"Title"}">$QData{"Label"}</a>
<!-- dtl:block:OverviewNavBarPageDynamicField_TicketFreeTime6_FiltrableSortable -->
<!-- dtl:block:OverviewNavBarPageDynamicField_TicketFreeTime6_FiltrableNotSortable -->
                        <a href="#" class="ColumnSettingsTrigger" title="$Data{"FilterTitle"}">
                            <i class="icon-filter"></i>
                        </a>
                        <div class="ColumnSettingsContainer DontPrint">
                            <div class="ColumnSettingsBox">
                                $Data{"ColumnFilterStrg"}
                            </div>
                        </div>
                       <span class="Gray" title="$Data{"Title"}">$QData{"Label"}</span>
<!-- dtl:block:OverviewNavBarPageDynamicField_TicketFreeTime6_FiltrableNotSortable -->
<!-- dtl:block:OverviewNavBarPageDynamicField_TicketFreeTime6 -->
                    </th>
<!-- dtl:js_on_document_complete -->

Thanks & Regards