OTRS 3.3.x

[Naglix]

Good Day,

Hope someone can help me, Not finding the Forums for my particulate issue.
Should there be please link them.
If not herewith my problem at hand :
ON Customerlogin.pl I have added the MotD.dlt ( Massage of the Day), Included I would like to add a Notification Area ( Email down or scheduled Maintenance, etc...),
With that I would like to have some Hyper-links to Internal Web pages as well as an area to display current weather, some more features would be added, but if I get this right than the other stuff should be easy.

The Reason for this is that allot of our Users are not allowed to access the internet, for that reason We want to show some info like Weather stat, Current Exchange rates, etc.

System Info:
OTRS: 3.3.x
OS: Linux - Ubuntu
web services: Apache2
DB: postgre

Thank for the Help in advance.

[crythias]

ON Customerlogin.pl I have added the MotD.dlt ( Massage of the Day)

you should be modifying Kernel/Output/HTML/Standard/CustomerLogin.dtl

treat it like a "normal" HTML document where you want to show code.

Also, be careful of the difference between massage/Massage and message/Nachricht.

[Naglix]

Pardon for the Miss spelling of customerlogin.pl, I meant customerlogin.dtl

I can't use customerlogin.dtl and treat as a normal HTML page, for there are some css styles that are playing around with my CustomerMotd.dtl file
I found the location of the css files, but it tells me permission denied, before I give my self access, should I use this css for my Styling or can this all be done/ handled via the Motd.dtl or CustomerMotd.dtl Files.

[crythias]

What have you tried? What happens? What do you expect to happen? How can we recreate what you've done to see if we encounter the same things?

[Naglix]

I have added, CL.png a snip file of the Body for the Customer login screen.
The CustomerMotd.txt is my dtl file that is called up.

Hope this helps

[Naglix]

Good Day,

I have found the error of my way regarding the CustomerMotd.dtl.
Only issue now is as following: Can I add sidebar to display Exchange rates and weather stats?
A script like the CustomerMotd.dtl or is there another way of doing this?

Thank you
Regarding the Motd for the Customer login portal
I had to go and use <table style= .... Attributes> </table>
Which did the trick I'm looking for, most html code don't work I noticed, Like cellpadding, Cellspacing, border and some others.
Any idea what one can use in place of that?

[crythias]

Can I add sidebar to display Exchange rates and weather stats?

If you're asking if the possibility exists that the information can be displayed, of course the answer is yes, depending on the provider of information.
If you're asking if *you* have permission to do this, the answer should be "yes"
If you're asking if you have the ability to do this, the answer is probably "no" or else you wouldn't ask.

Create a div and source the information same as any other HTML document.

[crythias]

I'm sorry you don't like my answer. If you want a better answer, ask a better question.

Start with...
"I have a source of information that I'd like displayed on the CustomerLogin.
If I put it in an HTML page, it shows up fine.

I tried to put the same code into CustomerLogin.dtl ... here:

Code: Select all

.. code snippet ..

Unfortunately, It doesn't show up/errors out/causes my computer to blow up/partially displays/burns my fingers.
How can I get it to show on the page like ... [upload screenshot mockup in mspaint]"