Remove parts from public FAQ

[jhag]

Hi

I really enjoy the FAQ-mod in OTRS but I need to make some changes to make it fit our organisation.

I need to remove the
"Search option"
"Latest created FAQ articles"
"Latest updated FAQ articles"
"Top 10 FAQ articles"



If some one know how its done I will be very happy if you told me

Thank you in advance! /Joakim

[reneeb]

See SysConfig options FAQ::Explorer::LastChange::Show, FAQ::Explorer::LastCreate::Show and FAQ::Explorer::Top10::Show

[jhag]

Thank you for your help!

[jhag]

I need to ask one more question.

How can I remove the top banner? See picture below.


/Joakim

[jhag]

No one?

The reason is I want to make it a part of our sharepoint solution and it looks weird with the top banner.

Thank you! /Joakim

[reneeb]

You could use a webdeveloper tool (that is integrated in current firefox versions or chrome) to get the id of the element and search for it in the templates. Then you can remove it.

[jhag]

You could use a webdeveloper tool (that is integrated in current firefox versions or chrome) to get the id of the element and search for it in the templates. Then you can remove it.

Thanks, I found it!

/opt/otrs/Kernel/Output/HTML/Standard$ sudo vi CustomerHeader.dtl
<!-- start CI layout -->
# <div id="Header">
# <h1 class="CompanyName"><a href="#">$Config{"CustomerHeadline"}</a></h1>
#<!-- dtl_block:HeaderLogo -->
# <div id="Logo"></div>

[crythias]

I'd suggest using CSS to hide based upon ID it as that would be more upgrade friendly.