Branding

[ctbfalcon]

Im looking for a how to or something on "branding" the customer facing pages and agent pages if possible. I don't want to see OTRS everywhere nor the icon. To be replaced by with our company logo etc

Thanks

[reneeb]

To replace the log is simple... Copy your logo to a path that is publicly accessible, then update the SysConfig settings

Framework -> Frontend::Agent -> AgentLogo
Framework -> Frontend::Customer -> CustomerLogo

The icon is located at <OTRS_HOME>/var/httpd/htdocs/skins/Agent/default/img/icons/product.ico

So you might want to create your own skin: http://doc.otrs.org/developer/3.3/en/html/skins.html

[ctbfalcon]

Ok i followed the manual for the agent skin and I applied something similar to the customer skin.
It kinda works. haha

very odd it behavior
Every thrid click on the dashboard the logo will revert back to the original OTRS logo.
it happens on the agent page and the customer page.


I also want to change the faviicon, how is that done?