URL doesn't work with some versions of Firefox on Windows 7

[schulmann]

Hi,

on my system in OTRS 3.3.6 some links don't work with some Browsers.

An example link in a ticket can be generated on Linux by:
/opt/otrs/bin/otrs.PostMaster.pl <<'EOF'
MIME-Version: 1.0
Subject: Ganz egal
From: egal@de.invalid
To: egal@com.invalid
Message-ID: <123456789@de.invalid>
Date: Thu, 03 Apr 2014 23:10:45 +0100
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: quoted-printable

<a href="http://www.otrs.com">http://www.otrs.com</a>
EOF

My OTRS version is 3.3.6 on openSUSE 13.1 with Postgres.

After opening the ticket (in the usual way with AgentTicketZoom) a mouse click onto the url (http://www.otrs.com) does nothing when using the current version of Firefox ESR (24.4.0) on Windows 7.
But the link is - for example - working with Firefox 28.0.

I have done some tests on Windows 7.
The results are:

• Firefox ESR 17.0.11: Not working
• Firefox ESR 24.4.0: Not working
• Firefox 26.0: Not working
• Firefox 27.0: Working
• Firefox 28.0: Working
• Internet Explorer 11: Working

I don't understand this behaviour.
What is going wrong?

Claus-Dieter

[schulmann]

Hi,

no reply until now.

Did I provide not enough information?

Claus-Dieter