Check for CGI Accelerator Error under Support Assesment

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mandrzejczuk
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Check for CGI Accelerator Error under Support Assesment

Post by mandrzejczuk »

Hi All,

I have an error message Check for CGI Accelerator, You should use FastCGI or mod_perl to increase your performance. under Support Assessment. I have OTRS install 3.3.6 under Suse 11.3 Enterprise and all required modules installed. I don't know what else needs to be changed in order to improve performance.
Please help
Marcin
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Re: Check for CGI Accelerator Error under Support Assesment

Post by jojo »

you have to install and activate the apache module mod_perl
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mandrzejczuk
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Re: Check for CGI Accelerator Error under Support Assesment

Post by mandrzejczuk »

I think I already have it installed. How can I check it on Suse?
jojo
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Re: Check for CGI Accelerator Error under Support Assesment

Post by jojo »

"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
mandrzejczuk
Znuny newbie
Posts: 7
Joined: 21 Apr 2014, 19:52
Znuny Version: 3.3.6
Real Name: Marcin Andrzejczuk
Company: Monroe Group

Re: Check for CGI Accelerator Error under Support Assesment

Post by mandrzejczuk »

I enabled webserver extensions thru YAST HTTP server configuration. Now I'm getting 2 errors

Check if the system uses mod_deflate.

You should enable mod_deflate.

Failed Check if the system uses mod_headers.

You should enable mod_headers.
crythias
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Re: Check for CGI Accelerator Error under Support Assesment

Post by crythias »

OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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mandrzejczuk
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Posts: 7
Joined: 21 Apr 2014, 19:52
Znuny Version: 3.3.6
Real Name: Marcin Andrzejczuk
Company: Monroe Group

Re: Check for CGI Accelerator Error under Support Assesment

Post by mandrzejczuk »

Thank you very much for all your help. The webserver is setup correctly now and way faster than it was before.
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