Hiding FAQs

Moderator: crythias

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ChrisMachnicki
Znuny newbie
Posts: 40
Joined: 17 Jul 2013, 11:09
Znuny Version: 3.1.6
Real Name: Chris
Company: The Hut Group

Hiding FAQs

Post by ChrisMachnicki »

Hi all,
Is there any way of hiding FAQ articles from searches? I have tried setting them to invalid which removes them from the categories but if you search for words on the page they appear in searches and allow the page to be clicked and read. I have a temporary solution for stopping the page being accessed which is to create a 'Disabled' category which only I can access and add 'Disabled' pages to them. The pages are still searchable but the user gets an error when they try and access the page.

Thanks
OTRS 3.3.8 & KIX4OTRS 6.06 in both test and live. MySQL 5.1.52 on Red Hat Enterprise Linux Server release 6.0
Sono
Znuny newbie
Posts: 9
Joined: 12 Mar 2013, 22:51
Znuny Version: 4.0.x

Re: Hiding FAQs

Post by Sono »

This sounds like a bug.
You should open a bug on bugs.otrs.org
ChrisMachnicki
Znuny newbie
Posts: 40
Joined: 17 Jul 2013, 11:09
Znuny Version: 3.1.6
Real Name: Chris
Company: The Hut Group

Re: Hiding FAQs

Post by ChrisMachnicki »

Sono wrote:This sounds like a bug.
You should open a bug on bugs.otrs.org
Thanks didn't even know about this site.
OTRS 3.3.8 & KIX4OTRS 6.06 in both test and live. MySQL 5.1.52 on Red Hat Enterprise Linux Server release 6.0
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