OTRS automatic response

Moderator: crythias

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rider641
Znuny newbie
Posts: 18
Joined: 01 Jun 2011, 10:38
Znuny Version: 3.0.8
Real Name: Philippe ANTONOV
Company: Only Networks LLC

OTRS automatic response

Post by rider641 »

Hello,
I am currently testing the OTRS 3.3.6 (version Appliance in Hyper-V).
I can't modify the source code for automatic answer to insert an image: before (in 3.0.7) I added a URL of my shared image in the source code of the automatic response (ex : < br /> <img src="http://image.noelshack.com/fichiers/201 ... rt2014.gif" style="height: 89px; width: 236px; float: left;" /> <br />).
Now it is no longer possible.
How can I insert images in my automatic response?
Thank you for your help.
Cordially.
crythias
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Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
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Re: OTRS automatic response

Post by crythias »

OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
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