SAAJ 0537 Exception while creating account

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sathisha
Znuny newbie
Posts: 22
Joined: 18 Oct 2013, 10:44
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Real Name: Sathisha
Company: cisco

SAAJ 0537 Exception while creating account

Post by sathisha »

Hi All,

I am getting an exception while onboard account. looks missing some configuration. Please help me to solve this erro.

Thanks in Advance
Sathisha

The log:

SEVERE [com.sun.xml.messaging.saaj.soap] (http-/0.0.0.0:18080-8) SAAJ0537: Invalid Content-Type. Could be an error message instead of a SOAP message
[Server:server-one] 08:54:49,241 SEVERE [com.cisco.sdp.core.adapter.troubleticket.util.CreateCustomer] (http-/0.0.0.0:18080-8) com.sun.xml.messaging.saaj.SOAPExceptionImpl: com.sun.xml.messaging.saaj.SOAPExceptionImpl: Invalid Content-Type:text/html. Is this an error message instead of a SOAP response?
[Server:server-one] 08:54:49,242 SEVERE [com.cisco.sdp.core.workflow.servicetask.ScriptExecutionServiceTask] (http-/0.0.0.0:18080-8) Caught Exception while trying to execute::taskId::troubleticket_onboardAccount::problem evaluating script: javax.script.ScriptException: com.cisco.sdp.api.troubleticket.exception.TroubleTicketException: Invalid Argument
[Server:server-one] 08:54:49,243 SEVERE [com.cisco.sdp.core.workflow.servicetask.ScriptExecutionServiceTask] (http-/0.0.0.0:18080-8) org.activiti.engine.ActivitiException: problem evaluating script: javax.script.ScriptException: com.cisco.sdp.api.troubleticket.exception.TroubleTicketException: Invalid Argument
[Server:server-one] 08:54:49,243 SEVERE [com.cisco.sdp.core.workflow.servicetask.ScriptExecutionServiceTask] (http-/0.0.0.0:18080-8) Publishing the error details
[Server:server-one] 08:54:49,254 SEVERE [org.activiti.engine.impl.interceptor.CommandContext] (http-/0.0.0.0:18080-8) Error while closing command context: com.cisco.sdp.core.workflow.exception.WorkflowRuntimeException: Failed to execute task in Main workflow
jojo
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Re: SAAJ 0537 Exception while creating account

Post by jojo »

I can not see any OTRS error. What Software you are using?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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