No State for open found!

nmarcilio · Post by **nmarcilio** » 16 Jun 2014, 22:04

Prezados,

O que pode estar gerando este erro:

Mon Jun 16 16:21:58 2014 error OTRS-CGI-10 No State for pending reminder found!
Mon Jun 16 16:21:58 2014 error OTRS-CGI-10 No State for open found!
Mon Jun 16 16:21:58 2014 error OTRS-CGI-10 No State for new found!

Nemerson M

wurzel · Post by **wurzel** » 17 Jun 2014, 12:17

Hi,

you renamed the states?

Flolo

nmarcilio · Post by **nmarcilio** » 17 Jun 2014, 14:04

Sim. Eu traduzi para português.

Yes. I translate to portuguese.

marcosaurelio · Post by **marcosaurelio** » 17 Jun 2014, 15:13

Olá nmarcilio,

Se importa de enviar a configuração dos estados pra gente ver? Olha a imagem em anexo pra usar como exemplo.

Abraços.

wurzel · Post by **wurzel** » 18 Jun 2014, 09:39

Hi,

you should not rename them. Or if you rename them, adjust your sysconfig.

Flo

marcosaurelio · Post by **marcosaurelio** » 07 Jul 2014, 23:31

Olá nmarcilio,

Conseguiu resolver seu problema?

Abraços.

nmarcilio · Post by **nmarcilio** » 06 Apr 2015, 21:14

Resolvido

marcosaurelio · Post by **marcosaurelio** » 06 Apr 2015, 22:15

nmarcilio wrote:Resolvido

Que bom nmarcilio, podes colocar a tag [Resolvido] pra facilitar nas buscas?

Att.

ronaldjerardmedina · Post by **ronaldjerardmedina** » 10 Aug 2016, 04:38

wurzel wrote:
you should not rename them. Or if you rename them, adjust your sysconfig.

Where on SysConfig? I renamed the states and get the same error. I cant find where to adjust?

Znuny Open Source Ticketsystem

No State for open found!

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