Error when answer for ticket

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crazyUPS
Znuny newbie
Posts: 1
Joined: 01 Jul 2014, 08:30
Znuny Version: 3.3.8
Real Name: Ilia

Error when answer for ticket

Post by crazyUPS »

Hello.

An error has occurred when sending the response to the client. Please help me fix it.

Backend ERROR: OTRS-CGI-10 Perl: 5.16.3 OS: MSWin32 Time: Tue Jul 1 09:31:04 2014 Message: Impossible to send message to: kurganov@bcservice.by . RemoteAddress: 195.222.69.32 RequestURI: /otrs/index.pl Traceback (2348): Module: Kernel::System::Ticket::Article::ArticleSend (OTRS 3.3.8 ) Line: 2083 Module: Kernel::Modules::AgentTicketCompose::Run (OTRS 3.3.8 ) Line: 784 Module: Kernel::System::Web::InterfaceAgent::Run (OTRS 3.3.8 ) Line: 871 Module: C:/Program Files/OTRS/OTRS/bin/cgi-bin/index.pl (unknown version) Line: 41

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crythias
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Re: Error when answer for ticket

Post by crythias »

searching might help.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
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