REMOVE - Service Incident State

[ilranzani]

Hi Experts

May you know how to REMOVE the Service Incident State from the right panel ?

[[ possibly withou modify the source code (AgentTicketZoom.pm/DTD lines c.ca 150) ]]

THANKS IN ADVANCE!

[jojo]

deinstall ITSM IncidentProblem Module

[ilranzani]

Maybe I don't wanna remove the whole module

... only the field in the right panel "Ticket informations"

some of the other fields are customizable by set enable 1 or disable 0

Any other idea?

Anyway tks

[MargauxG]

Hello,

Did you find how to remove the incident in the ticket information (beside removing the package...)?

In advance, thank you for your response