Hallo,
habe ein kleines Problem mit der LDAP Anbindung. Folgende Voraussetzungen sind vorhanden:
OTRS Version 2.3.3 (für Windows)
Installiert aus einem Windows XP Pro SP2
Meine Frage ist wie kann ich auf dem System überprüfen ob das Perl Modul für LDAP installiert ist. Habe alle Parameter eingestellt die ich im forum zu dem Thema gefunden habe. Leider funktioniert die LDAP Verbindung nicht.
Anbei die CONFIG.PM:
# ------------------------------------------ #
# Active Directory Anbindung Customer Domain #
# ------------------------------------------ #
$Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';
$Self->{'Customer::AuthModule::LDAP::Host'} = 'XX.XXX.XXX.XX';
$Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'dc=XX, dc=XX';
$Self->{'Customer::AuthModule::LDAP::UID'} = 'sAMAccountName';
$Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'user';
$Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = 'XX';
$Self->{CustomerUser} = {
Module => 'Kernel::System::CustomerUser::LDAP',
Params => {
Host => 'XX.XXX.XXX.XX',
BaseDN => 'dc=XX, dc=XX',
SSCOPE => 'sub',
UserDN => 'user',
UserPw => 'XX',
},
CustomerKey => 'sAMAccountName',
CustomerID => 'mail',
CustomerUserListFields => ['sAMAccountName', 'cn', 'mail'],
CustomerUserSearchFields => ['sAMAccountName', 'cn', 'mail'],
CustomerUserPostMasterSearchFields => ['mail'],
CustomerUserNameFields => ['givenname', 'sn'],
Map => [
[ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var' ],
[ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ],
[ 'UserLogin', 'Login', 'sAMAccountName', 1, 1, 'var' ],
[ 'UserEmail', 'Email', 'mail', 1, 1, 'var' ],
[ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var' ],
],
};
Anbei das LOGFILE:
[Thu Oct 16 13:00:02 2008][Error][C:/OTRS/otrs/bin/GenericAgent.pl][100] Module Kernel/Config/GenericAgent.pm not found!
[Thu Oct 16 13:20:04 2008][Error][C:/OTRS/otrs/bin/GenericAgent.pl][100] Module Kernel/Config/GenericAgent.pm not found!
[Thu Oct 16 13:40:02 2008][Error][C:/OTRS/otrs/bin/GenericAgent.pl][100] Module Kernel/Config/GenericAgent.pm not found!
[Thu Oct 16 13:49:26 2008][Error][Kernel::System::CustomerUser::DB::CustomerSearch][195] Need Search, UserLogin or PostMasterSearch!
[Thu Oct 16 14:00:06 2008][Error][C:/OTRS/otrs/bin/GenericAgent.pl][100] Module Kernel/Config/GenericAgent.pm not found!
[Thu Oct 16 14:20:02 2008][Error][C:/OTRS/otrs/bin/GenericAgent.pl][100] Module Kernel/Config/GenericAgent.pm not found!
[Thu Oct 16 14:32:33 2008][Error][Kernel::System::CustomerUser::DB::CustomerSearch][195] Need Search, UserLogin or PostMasterSearch!
[Thu Oct 16 14:32:36 2008][Error][Kernel::System::CustomerUser::DB::CustomerSearch][195] Need Search, UserLogin or PostMasterSearch!
[Thu Oct 16 14:40:02 2008][Error][C:/OTRS/otrs/bin/GenericAgent.pl][100] Module Kernel/Config/GenericAgent.pm not found!
[Thu Oct 16 14:47:18 2008][Error][Kernel::System::Package::_Download][1643] Can't get file from http://ftp.otrs.org/pub/otrs/misc/packa ... sitory.xml: 403 Forbidden
[Thu Oct 16 14:47:18 2008][Error][Kernel::System::Package::_Download][1643] Can't get file from http://otrs.org/repository.xml: 403 Forbidden
[Thu Oct 16 15:00:02 2008][Error][C:/OTRS/otrs/bin/GenericAgent.pl][100] Module Kernel/Config/GenericAgent.pm not found!
[Thu Oct 16 15:12:01 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece
[Thu Oct 16 15:16:06 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece
[Thu Oct 16 15:16:06 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece
[Thu Oct 16 15:16:07 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece
[Thu Oct 16 15:16:10 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece
[Thu Oct 16 15:16:11 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece
[Thu Oct 16 15:16:11 2008][Notice][Kernel::System::AuthSession::DB::RemoveSessionID] Removed SessionID 10bc74a29f1ba69db0c09222890109758d.
[Thu Oct 16 15:16:22 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece
[Thu Oct 16 15:16:22 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece
[Thu Oct 16 15:16:22 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece
[Thu Oct 16 15:16:22 2008][Error][Kernel::System::CustomerAuth::LDAP::Auth][199] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece
[Thu Oct 16 15:20:02 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece
[Thu Oct 16 15:20:02 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece
[Thu Oct 16 15:20:02 2008][Error][C:/OTRS/otrs/bin/GenericAgent.pl][100] Module Kernel/Config/GenericAgent.pm not found!
[Thu Oct 16 15:30:01 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece
[Thu Oct 16 15:30:26 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece
[Thu Oct 16 15:30:26 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece
[Thu Oct 16 15:30:26 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece
[Thu Oct 16 15:30:26 2008][Error][Kernel::System::CustomerAuth::LDAP::Auth][199] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece
[Thu Oct 16 15:30:36 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece
[Thu Oct 16 15:30:36 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece
[Thu Oct 16 15:30:37 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece
[Thu Oct 16 15:30:37 2008][Error][Kernel::System::CustomerAuth::LDAP::Auth][199] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece
Hat jemand eine Ahnung was falsch konfiguriert wurde?
Danke für die Hilfe im voraus.
Gruß
ennatz