How to define admin after LDAP integration

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goldenaxe
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How to define admin after LDAP integration

Post by goldenaxe »

Hello everyone!

I've just managed to integrate OTRS with Windows 2008R2 AD but now I can no longer login as 'root@localhost'. If I login as someone from our AD I do not have admin access.

How do I grant a user admin access to OTRS or login with root@localhost?

Thanks in advance!
reneeb
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Re: How to define admin after LDAP integration

Post by reneeb »

1) You can map LDAP groups to OTRS groups (see https://github.com/OTRS/otrs/blob/rel-3 ... ts.pm#L526)
2) You could add the OTRS DB as a second auth backend (see http://otrs.github.io/doc/manual/admin/ ... r-backends that naming schema (adding a counter) works for auth modules, too)
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crythias
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Re: How to define admin after LDAP integration

Post by crythias »

OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
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