auto notification on escalations
Moderator: crythias
-
rdeguilio
- Znuny newbie
- Posts: 1
- Joined: 24 Jul 2014, 14:01
- Znuny Version: 3.3.5
- Real Name: Rich
- Company: Mobile Heartbeat
auto notification on escalations
I am new to OTRS and i can't seem to figure out why i keep getting the auto escalations on every ticket. Even when i do not belong to the queue. Almost as if i am connected to the Admin OTRS account. Can anyone help me?? Basically i am getting all auto notifications on everything that happens and no one else is. Thanks