Scheduler Daemon/Service status request!

[FloBo]

Hello together,

I´ve updated my system to OTRS ITSM 3.3.8 in addition with KIX4OTRS 6.0.6 (win server 2003). Since the update the log-file is posting the following every 5 minutes:

Scheduler Daemon status request! PID 9824
Scheduler Service status request! PID 9824

What is this about? The Scheduler is a registered windows services and is running. Unfortunately, google is not a help, I don´t even know what PID exactly stand for. Something about the mail daemon I guess.

Maybe someone of you guys could help me?

Kind Regards,
Flo

[crythias]

PID = process ID (It's the number in task manager or task list)

A status request is a query to see what process ID reports for a service. (Is it alive? Great. What process ID is it? 9824).

Think of this as a heartbeat check.

[FloBo]

Ahh okay, that makes sense. Thank you crythias.

The next question would be how to turn off this permanent log entry? I've searched the SysConfig and the only useful entry was:



First of all, the value can´t be the right one because 600 sec are 10 minutes but the request starts every 5 minutes. Secondly, in my eyes, this entry doesn't mean the logging of every request. Rather an internal process.