[SOLVED] Hide accounted time from ticket information

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aph
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Posts: 646
Joined: 20 Jun 2014, 12:11
Znuny Version: 3.3.9, 4.x, 5.x

[SOLVED] Hide accounted time from ticket information

Post by aph »

How can I hide the 'Accounted time' field from the ticket information. Ticket::ZoomTimeDisplay in Ticket -> Frontend::Agent::Ticket::ViewZoom is set to No
Last edited by aph on 30 Jul 2014, 10:03, edited 1 time in total.
OTRS 3.3.x (private/testing) on Windows Server 2008 with MSSQL database.
OTRS 3.3.x (private/testing) on CentOS with MySQL database and apache
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jojo
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Joined: 26 Jan 2007, 14:50
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Re: Hide accounted time from ticket information

Post by jojo »

you can not with config (edit the template might work)
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

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aph
Znuny superhero
Posts: 646
Joined: 20 Jun 2014, 12:11
Znuny Version: 3.3.9, 4.x, 5.x

Re: Hide accounted time from ticket information

Post by aph »

Thanks!
OTRS 3.3.x (private/testing) on Windows Server 2008 with MSSQL database.
OTRS 3.3.x (private/testing) on CentOS with MySQL database and apache
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