iPhonehandle package

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ianatschool
Znuny newbie
Posts: 26
Joined: 20 Feb 2012, 13:39
Znuny Version: 3x1x1

iPhonehandle package

Post by ianatschool »

Various problems with upgrading which I have now fixed but one problem remains.

Installed iPhoneHandle 1.2.1 but can't access it. Just says "initialization error, during initialization of the account the following error has occured...failed to execute request on server"

Agents authenticate via db, customers via ldap.

Running 3.2.16 on Windows 2008 R2

Any ideas?
OTRS 3.1.18 running on Windows Server 2008 R2
ianatschool
Znuny newbie
Posts: 26
Joined: 20 Feb 2012, 13:39
Znuny Version: 3x1x1

Re: iPhonehandle package

Post by ianatschool »

anyone?
OTRS 3.1.18 running on Windows Server 2008 R2
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