Hello
Is there a way to configure notifications on dashboard. For example, can an agent be notified on dashboard when a note is added to a ticket locked by him /her? I think it would be a good ideas if agents could see notifications on dashboard instead of getting notified by email.
Notifications in dashboard
Moderator: crythias
Notifications in dashboard
OTRS 3.3.x (private/testing) on Windows Server 2008 with MSSQL database.
OTRS 3.3.x (private/testing) on CentOS with MySQL database and apache
OTRS 3.3.x (private/testing) on CentOS with MySQL database and apache
Re: Notifications in dashboard
in the standard version you'll see the yellow star
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: Notifications in dashboard
Thank you.
OTRS 3.3.x (private/testing) on Windows Server 2008 with MSSQL database.
OTRS 3.3.x (private/testing) on CentOS with MySQL database and apache
OTRS 3.3.x (private/testing) on CentOS with MySQL database and apache