Customer Portal not loading

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mraghur
Znuny newbie
Posts: 22
Joined: 27 Aug 2014, 19:25
Znuny Version: 3.3.8
Real Name: Raghuraman

Customer Portal not loading

Post by mraghur »

Hello,

When I go to this URL
http://192.168.1.1/otrs/customer.pl

I get the following error
"The requested URL /otrs/bin/cgi-bin/login.pl was not found on this server."

Can you please let me know how to resolve this issue?

Thanks for the help!

-Raghu
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Customer Portal not loading

Post by jojo »

what did you change in sysconfig/config?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
mraghur
Znuny newbie
Posts: 22
Joined: 27 Aug 2014, 19:25
Znuny Version: 3.3.8
Real Name: Raghuraman

Re: Customer Portal not loading

Post by mraghur »

That was an installation issue. We got it fixed.

Thanks,
Raghu
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