Hi,
Please note that I am using OTRS 3.3.4. On OTRS portal I have found one functionality named 'Downloads', Please refer to the following screenshot:
I am trying to develop the same functionality. The tabs in this screenshot contains sections like 'OTRS Helpdesk', 'ITSM' etc. I want to develop this section as configurable. I mean,
I want to develop a setting in which I can add a name like 'ÓTRS Helopdesk' and this should be developed on download page automatically. Is this possible to do modification like this?? and if yes, It would be really helpful if someone can tell me the way to do this. I have already developed the module 'Downloads' . Now need a configuration to fill data on the page dynamically.
Regards,
Gunjan
Download module on Customer Portal
Download module on Customer Portal
You do not have the required permissions to view the files attached to this post.
Re: Download module on Customer Portal
you need to have deep OTRS development skills. Nobody will be able to write you a small how to here for complex developments. Start with reading the developer manual and small modules
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: Download module on Customer Portal
I have an small query. How can we get Config data in our module file??
-
- Moderator
- Posts: 10170
- Joined: 04 May 2010, 18:38
- Znuny Version: 5.0.x
- Location: SouthWest Florida, USA
- Contact:
Re: Download module on Customer Portal
If you mean how to provide Config data in your module, provide it in .xml format.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask