Ticket number not showing on subject. SOLVED

askvicky · Post by **askvicky** » 10 Sep 2014, 05:58

The ticket number is not showing on my client side in the email subject.
I need those to be display for easier reference.

jojo · Post by **jojo** » 10 Sep 2014, 07:44

check sysconfig settings if it will be sent out (Core::Ticket)

askvicky · Post by **askvicky** » 10 Sep 2014, 09:17

its checked?

the subject with the ticket ID is there in the ticket, but it don show up on client site

jojo · Post by **jojo** » 10 Sep 2014, 09:21

if it there it was sent out... so the error seems to be on the clients side

askvicky · Post by **askvicky** » 10 Sep 2014, 09:34

ok thanks. i will check with other client....!

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