Notify when a ticket is moved out

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marcosaurelio
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Notify when a ticket is moved out

Post by marcosaurelio »

Is there a way to be notified when a ticket is moved out of a queue?

For example: I have access only to Raw queue and when a ticket is moved out of this queue I would be notified.

OTRS version is 3.3.4

Regards
OTRS 6.0.10 Centos 7 Mysql 5.6
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jojo
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Re: Notify when a ticket is moved out

Post by jojo »

no
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