Can anyone assist with information regarding a way of creating a customer in OTRS via the OTRS API/SOAP or other methods?
Currently we have been able to create a ticket via the rpc.pl however there doesnt seem to be a standard means of creating a customer using the same method. I am using OTRS 3.3.5 running Linux Ubuntu/MySQL.
Create Customer API
-
- Znuny guru
- Posts: 2210
- Joined: 13 Mar 2014, 09:16
- Znuny Version: 6.0.14
- Real Name: Rolf Straub
Re: Create Customer API
I guess if you ask for SOAP / API there's a reason for it. But did you try to solve your problem with the otrs/opt/bin/otrs.AddCustomerUser.pl script?
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
Re: Create Customer API
the Customer User and the Customer Company Object are available through rpc.pl
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: Create Customer API
Thanks I managed with the AddCustomer.pl script