Dynamic Fields PM <-> DTL

[cetama]

Hi,

we are trying to modify the HTML output of the dynamic fields in the AgentTicketZoom.dtl. So what we want to achieve is that for a specific dynamic field name we want to add an id to the corresponding HTML tag. What I have learned so far is that it is not possible to add a condition to the dtl file (We are using OTRS > 3.2). So I think we have to modify the corresponding AgentTicketZoom.pm. I think I found the correct position:

Code: Select all

    # output dynamic fields in the sidebar
    for my $Field (@FieldsSidebar) {

        $Self->{LayoutObject}->Block(
            Name => 'TicketDynamicField',
            Data => {
                Label => $Field->{Label},
            },
        );

        if ( $Field->{Link} ) {
            $Self->{LayoutObject}->Block(
                Name => 'TicketDynamicFieldLink',
                Data => {
                    %Ticket,

                    # alias for ticket title, Title will be overwritten
                    TicketTitle    => $Ticket{Title},
                    Value          => $Field->{Value},
                    Title          => $Field->{Title},
                    Link           => $Field->{Link},
                    $Field->{Name} => $Field->{Title},
                },
            );
        }
        else {
            $Self->{LayoutObject}->Block(
                Name => 'TicketDynamicFieldPlain',
                Data => {
                    Value => $Field->{Value},
                    Title => $Field->{Title},
                },
            );
        }
    }

But I do not really understand the link between this for loop and the DTL definition. So how can I modify the HTML output? Do I have to modify the DTL and the loop? I am a little bit lost here - any help would be great?

Thanks,
cetama

[crythias]

A rendered Dynamic Field in AgentTicketZoom looks like this:

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<fieldset class="TableLike FixedLabelSmall Narrow">

                        <label>DynamicField Label(display):</label>
                        <p class="Value">

                            <span title="FieldValue"><a href="optional link" target="_blank" class="DynamicFieldLink">FieldValue</a></span>

                        </p>
                        <div class="Clear"></div>
                    </fieldset>

This corresponds to Kernel/Output/HTML/Standard/AgentTicketZoom.dtl:

Code: Select all

                    <fieldset class="TableLike FixedLabelSmall Narrow">
<!-- dtl:block:TicketDynamicField -->
                        <label>$Text{"$Data{"Label"}"}:</label>
                        <p class="Value">
<!-- dtl:block:TicketDynamicFieldLink -->
                            <span title="$QData{"Title"}"><a href="$Data{"Link"}" target="_blank" class="DynamicFieldLink">$Data{"Value"}</a></span>
<!-- dtl:block:TicketDynamicFieldLink -->
<!-- dtl:block:TicketDynamicFieldPlain -->
                            <span title="$QData{"Title"}">$Data{"Value"}</span>
<!-- dtl:block:TicketDynamicFieldPlain -->
                        </p>
                        <div class="Clear"></div>
<!-- dtl:block:TicketDynamicField -->
                    </fieldset>

what it means is that a good place to put an ID is within a span or "a" markup :

Code: Select all

<span title="$QData{"Title"}"><a href="$Data{"Link"}" target="_blank" class="DynamicFieldLink">$Data{"Value"}</a></span>

That's the where. As for the How? Well, your view of what's provided indicates *only* Title (display), Value, and Link(web address) are being passed (regardless of naming of variables). *An* answer would to be to test $Data{"Name"} or make sure it's in the Block. I'm a bit backlogged right now, but you're on the right track.

[cetama]

Hi,

@crythias thanks for the update. Yes I think this is the right place as well. The question is as you mentioned the *How*. This was also my idea to test the $Data{"Name"} within the corresponding *.pm file. But then I am a little bit stucked - I just want to add the id to the <span> or <a> tag if the name fits a specific condition. And as far as I now it is not possible to add conditions to the DTL file.

Thanks in advance,
cetama