Autoforward on Ticket creation

[aph]

Is it possible that a ticket is forwarded automatically to an email adress, when it is created in a certain queue?

The background is as follows. We use a 3rd-party support for certain applications. I would like to record the information regarding problems related to these applications in our internal OTRS. Here, I would like to automate the process so that agents don't have to manually forward the ticket to external support. Instead, I would like the ticket to be forwarded when it is created in queue 'Application XYZ'

Your help is sincerely appreciated

[jojo]

No, this requires development

[aph]

Thanks jojo.