[SOLVED] - Boxes on Main agent screen. What are they?

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retro2707
Znuny advanced
Posts: 131
Joined: 16 Apr 2014, 17:06
Znuny Version: 6.0.12

[SOLVED] - Boxes on Main agent screen. What are they?

Post by retro2707 »

Hi there,

Simple question. What are the boxes below and how can I activate them? I tried to look at the manual but couldnt find anything. I dont have them on our setup and am interested in what they do.
2014-10-14 10_53_32-OTRS Feature Add-On - TicketQueueSelection (English) - YouTube.png
Thanks,

Brendan
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Last edited by retro2707 on 29 Oct 2014, 11:23, edited 1 time in total.
Setup:
OTRS 6.0.12
Hosted on CentOS 7.4/ MySQL - MariaDB (5.5.60)
reneeb
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Joined: 13 Mar 2011, 09:54
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Re: Boxes on Main agent screen. What are they?

Post by reneeb »

That are search boxes:

Frontend::ToolBarModule###9-Ticket::TicketSearchProfile
Frontend::ToolBarModule###10-Ticket::TicketSearchFulltext
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
retro2707
Znuny advanced
Posts: 131
Joined: 16 Apr 2014, 17:06
Znuny Version: 6.0.12

Re: Boxes on Main agent screen. What are they?

Post by retro2707 »

Many thanks reneeb.
Setup:
OTRS 6.0.12
Hosted on CentOS 7.4/ MySQL - MariaDB (5.5.60)
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