Connect web server to website

[felgnon]

Hi guys,

I've been developing a ticket system for a company, using OTRS. It's almost finished and i need to connect it to their website. I've been googling but i can't find any exact information on how to do it.

Let's say the website (that is already online) is www.website.com, i need to make a www.support.website.com that directs the user to otrs. Is there any tutorial that i didn't find anywhere on the internet?

Thanks in advance : )

[crythias]

What part is the stopper? DNS? Apache config? Deep linking to a folder? OTRS behind firewall?

[felgnon]

The stopper is at Apache config

edit: in case it's a necessary info, it's installed on CentOS 7.

[crythias]

OS doesn't matter. Your question doesn't explain what needs to be addressed. It could be any multiple of things.
viewtopic.php?f=60&t=9329

[felgnon]

Sorry if i wasn't clear enough. In other words, right now the only way to access the OTRS system is on the server itself by going to localhost/otrs/index.pl, now i need to make it available/online for everyone by going to the company's website in www.support.website.com

[jojo]

is the website on the same server? The OTRS server needs to be accessible from the internet. Than you have to create a virtual host in the apache environment, create a DNS entry etc.
if the server is not reachable from internet, you might need a reverse proxy