Can't locate object method "IsIPhoneCapable"

[MikeW]

Hello guys,

I'll try to get some Infos here in the english area. I have following problem:

- OTRS ITSM 3.3.9
- iPhoneHandle 1.3.2

I can do everything on my phone, but when I choose 'Reply To Latest' I receive an error 500 via OTRS-App. In my error.log of my apache2 I have following entry:

Code: Select all

[error] Can't locate object method "IsIPhoneCapable" via package "Kernel::System::DynamicField::Backend" at /opt/otrs//Kernel/System/iPhone.pm line 4477.\n

I was searching in my configuration and found in DynamicFields::Extension::Registration of my iPhoneHandle package that don't have a "Behavior" settings at DynamicFields::Extension::Backend###100-iPhone

otrs_iphone.PNG

Is there anything I can do to solve the problem?

Thank you very much.

Best regards,
Michael

[MikeW]

Push!

[MikeW]

No one here who knows the problem?!