Dropdown field in search list (CSV)

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serwert
Znuny newbie
Posts: 8
Joined: 17 Nov 2014, 14:06
Znuny Version: 3.1.11
Real Name: Seweryn
Company: Concordia

Dropdown field in search list (CSV)

Post by serwert »

Hi,
I need some advice about correct configure OTRS. Now I can't show dynamic field with dropdown field type (in CSV list or view list notification (S, M, L) in OTRS).

This problem doesn't occur with Text field type.
In SysConfig - Dynamic Fields Management, I defined dropdown field:
Name: Typ1
Label: Typ zgloszenia
I also defined 4 possible values.

After I defined showing dropdown list when Agent close notification:
Ticket -> Frontend::Agent::Ticket::ViewClose
I also added this list in csv search list:
Frontend::Agent::Ticket::ViewSearch
Ticket::Frontend::AgentTicketSearch###DynamicField

Result?
When I export my search result I always have empty column in CSV.
Also I don't see in my notification any informations about my dropdown choosen.

I would appreciate for your help.
Best Regards
serwert
Znuny newbie
Posts: 8
Joined: 17 Nov 2014, 14:06
Znuny Version: 3.1.11
Real Name: Seweryn
Company: Concordia

Re: Dropdown field in search list (CSV)

Post by serwert »

Hi,
Anybody help me?
:?
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